Partyland Soft Play
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    • MINI
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    • DELUXE
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    • PALETAS / POPS
  • BOUNCE HOUSES
  • ADD ON’S
  • RULES
  • FAQ
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  • MEET THE OWNERS
  • WATER SLIDES
  • CONTACT US
  • More
    • Home
    • PACKAGES
      • MINI
      • STANDARD
      • DELUXE
      • WEEK DAY SPECIAL
      • ULTIMATE PARTY PACKAGE
      • PALETAS / POPS
    • BOUNCE HOUSES
    • ADD ON’S
    • RULES
    • FAQ
    • REVIEWS
    • MEET THE OWNERS
    • WATER SLIDES
    • CONTACT US
Partyland Soft Play
  • Home
  • PACKAGES
    • MINI
    • STANDARD
    • DELUXE
    • WEEK DAY SPECIAL
    • ULTIMATE PARTY PACKAGE
    • PALETAS / POPS
  • BOUNCE HOUSES
  • ADD ON’S
  • RULES
  • FAQ
  • REVIEWS
  • MEET THE OWNERS
  • WATER SLIDES
  • CONTACT US

FAQ

Is it clean? How are you keeping COVID-19 free?

Is it clean? How are you keeping COVID-19 free?

Is it clean? How are you keeping COVID-19 free?

•We ask all parties to keep 6 feet distance during delivering/pick ups from one another.


*we guarantee all of our equipment is always clean.


•All of our equipment is washed thoroughly after every use.

•We use baby safe products, EPA approved to kill coronavirus  & kills 99.9% of all viruses & bacteria.


•We provide sanitation baskets with hand sanitizer & sanitizing wipes.


HOW DOES IT WORK?

Is it clean? How are you keeping COVID-19 free?

Is it clean? How are you keeping COVID-19 free?

1. YOU CHOOSE A PACKAGE


2.YOU CLEAR YOUR SPACE (make sure area is ready for set up & check your space dimensions to make sure the set up will fit)


3. SETUP (We will arrive 45min-1hr prior to your rental start time to begin setup. If there’s any restrictions such as restricted entrance, stairs, restricted parking, etc.. please let us know in advance to plan accordingly)


4. ENJOY :)


5. BREAKDOWN (we will arrive at your rental end time & breakdown equipment.

HOW TO BOOK?

Is it clean? How are you keeping COVID-19 free?

DEPOSIT / RESERVATION INFO

1.Choose a date & time

2.Choose a package

3.Contact us by call/text 661-839-8941 or email us at Partylandrentalsav@yahoo.com or Instagram us

4. Pay a S50 Deposit 

5. Read & Sign emailed contract

6. Date Reserved :)

DEPOSIT / RESERVATION INFO

HOW LONG IN ADVANCE DO I HAVE TO BOOK?

DEPOSIT / RESERVATION INFO

•$50 refundable security deposit is required to confirm booking, along with a signed online contract. 


•Booking is not confirmed until payment has been submitted.


•Remaining rental balance is due upon arrival of set up.

WHAT IS THE SECURITY DEPOSIT FOR?

HOW LONG IN ADVANCE DO I HAVE TO BOOK?

HOW LONG IN ADVANCE DO I HAVE TO BOOK?

•Security deposit is used to reserve your booking date, & as a deposit towards our equipment if equipment is damaged or go missing.


•Deposit is not credited to the cost of your rental. However it is refunded upon inspection of equipment if equipment is in the same condition as dropped off.

HOW LONG IN ADVANCE DO I HAVE TO BOOK?

HOW LONG IN ADVANCE DO I HAVE TO BOOK?

HOW LONG IN ADVANCE DO I HAVE TO BOOK?

The sooner the better! Bookings are reserved on first come first serve basis. Each set up is rented once per day to ensure sanitation, if you’re interested on a specific set up it’s best to book soon.

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHAT PAYMENT METHODS DO YOU ACCEPT?

Zelle, Apple Pay, or Venmo

WHAT IF IT RAINS ?

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHAT PAYMENT METHODS DO YOU ACCEPT?

To ensure safety, we will not set up if there is rain, please have a plan B incase there is rain. If an alternate indoor location is not available, we will reschedule your event upon availability on our schedule.* Please note once Partyland Soft Play has fully set up equipment & your event time has started a refund WILL NOT be issued. 

WHAT’S YOUR CANCELLATION POLICY?

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHAT’S YOUR CANCELLATION POLICY?

Should you need to cancel , please make sure to notify us at least 7 days prior to your event. Cancellations made less than 7 days prior to event may result in the loss of your deposit.

WHAT AREAS DO YOU SERVICE?

WHAT IS THE APPROPRIATE AGE USE FOR YOUR EQUIPMENT?

WHAT’S YOUR CANCELLATION POLICY?

We service all of the Antelope Valley, such as Palmdale, Lancaster, Quartz hill, Littlerock, & surrounding cities. We may be able to accommodate a further distance for a delivery charge. Please contact us if you are unsure if we can deliver to your location.

HOW LONG CAN I USE EQUIPMENT?

WHAT IS THE APPROPRIATE AGE USE FOR YOUR EQUIPMENT?

WHAT IS THE APPROPRIATE AGE USE FOR YOUR EQUIPMENT?

All packages include 5 hours of equipment rental.  You have the option to purchase additional hours for $50 per hour

WHAT IS THE APPROPRIATE AGE USE FOR YOUR EQUIPMENT?

WHAT IS THE APPROPRIATE AGE USE FOR YOUR EQUIPMENT?

WHAT IS THE APPROPRIATE AGE USE FOR YOUR EQUIPMENT?

Soft Play Playgrounds: Ages 5yrs & under

Toddler Jumpers: Ages 5yrs & under

Water Slides: 2-10yrs

Modern Bounce Houses: 2-12yrs

Can older Children use your toddler jumpers?

 • Unfortunately big kids cannot get into our toddler jumpers. These jumpers are intended to be used by smaller children. They do have a weight limit and capacity limit.


* If you are having children over the age of 5 at your event we recommend renting a regular size moonwalk for them to enjoy. 

Do you offer week day rentals?

We do! Ask about our Mon-Thurs special!

Can it be setup outdoors?

 • Yes it can, as long as the area is a flat leveled surface.

 • If set up is on grass, grass must be clean, cut and dry.

 • We do NOT set up near water slides.  If pools or water slides are at the event we do not allow wet children on our equipment.

Do you offer any specials or discounts?

 • We do offer a discounted Monday - Thursday package, check out our packages for details.


 • We do have occasional giveaways and specials, on our social media pages. Be sure to follow us on Instagram & Facebook so you won't miss out!

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